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Monday, June 01st, 2020 | Author: W C
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Thursday, July 11th, 2013 | Author: Gilch
Werribee Plaza Library frustrating experience
I just came back from the Werribee Plaza Library really frustrated of what just happened.
I returned the Dvds that I borrowed today and checked through their computer my online account of pending items that I have not returned and saw a penalty due of $19.20 so right there and then I ask a libary clerk of what is the penalty charge and discovered that I was being charged for a broken Dvd which I do not recall ever breaking it… and told the male clerk that I dont remember ever breaking it.. Also the I returned the dvd around June 16, 2013 and they charged me on July 1, 2013 it took them 2 weeks to charge me for a broken dvd and they did not have the courtesy to call or text to inform me of the charges anyway, to make the story short I just paid it off dont want to stress too much.. And I wont be borrowing from the Library anymore.
Just word of caution to people who borrows from the library just make sure to take a photo before returning the dvds.. There might be something shifty about them. Fyi… The books also should be examined before borrowing it you might get blamed for it and charged for it.
Werribee Plaza Library customer service and system for handling broken items is not done properly as people get blamed or penalized for other peoples fault and did not investigate thoroughly.
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Monday, July 08th, 2013 | Author: W C
I just downloaded the games Metal Storm Aces and it really is better than the first one. I am now in level 4 and hope to go up more and get more powerful planes… let me know whats yours…
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Monday, October 24th, 2011 | Author: Gilch
A word of caution… Be aware of the management of The PEarl Place Ortigas a project by Robinson communities as their customer service and processing time is very slow and inefficient… If you pay ofcourse they will process it quickly but if a problem arises it takes them months just to verify.. They dont have a proper protocol as they revised the floor plan and took off the unit we bought without informing us… If we didnt follow up for 3 months they would not have known the situation. We were greatly disappointed of our investment due to their unorganized and ineeficient process so we opted for a full refund but until now… It is been 3 months since we have following up for a refund and still have not gotten it.
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